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Rizwanul Islam AfraimSystems Architect
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Leads and Sales CRM

A high-performance CRM designed for outbound sales teams. Features automated lead tracking, visual pipelines, and real-time conversion analytics.

2024

Business Impact

Operational outcomes delivered.

Confirmed
40%
Admin Time Saved

Reduction in manual data entry for sales reps.

Confirmed
2x
Call Efficiency

Increase in daily calls per rep via automated workflows.

Screenshots

Screenshot 1 of Leads and Sales CRM - Demonstrating high-performance operations solutions and robust dashboard interfaces.
Screenshot 2 of Leads and Sales CRM - Demonstrating high-performance operations solutions and robust dashboard interfaces.
Screenshot 3 of Leads and Sales CRM - Demonstrating high-performance operations solutions and robust dashboard interfaces.
Screenshot 4 of Leads and Sales CRM - Demonstrating high-performance operations solutions and robust dashboard interfaces.

Project Metrics

Components
45+
API Endpoints
15+
Database Tables
12+
Lighthouse Score
95/100

About This Project

A vertically integrated command center unified the ingestion pipeline (leads) with the execution layer (calls/notes) in a single high-performance interface. We leveraged Supabase Realtime for instant collision detection (preventing two reps from calling the same lead) and Optimistic UI for zero-latency interactions. The system transforms administrative data entry into high-velocity selling, serving as a turnkey Sales Operating System. Crucially, it includes an intelligent lead sorting engine that uses area-code recognition to prioritize leads by their local time, ensuring no prospect is ever called during off-hours (early morning/late night).

Technology Stack

Next.js 14SupabaseTailwind CSSShadcn UIFramer MotionWebRTC

Leads and Sales CRM Architecture & Technical Specifications Parameters

Core FrameworkNext.js 14 / React 18 / TypeScript
Realtime EngineSupabase Realtime (WebSockets) / Presence state indicators
Collision DetectionLead locking via WebSocket presence event loops
UI Latency0ms Optimistic state updates / Framer Motion micro-animations
Telephony OptimizationSmart area-code timezone tracking & automated lead sorting

Key Challenges

  • Fragmented data silos causing 30% time waste for sales reps
  • Synchronizing state across multiple active users in real-time (Lead Collision)
  • Migrating legacy data without downtime
  • Ensuring TCPA compliance by respecting prospect timezones automatically

Solutions

  • Implemented Supabase Realtime for instant presence and updates
  • Designed Optimistic UI architecture for zero-latency feel
  • Built visual Kanban pipelines for 100% pipeline visibility
  • Automated call logging and admin tasks (reducing overhead by 40%)
  • Developed smart phone-to-area-code recognition to sort leads by timezone

Tags

Next.jsSupabaseTailwindShadcn UIRealtime