The Architecture of Experience
I don't just list tools. I build connected systems. Explore my technical neural network below.
GTM & Ops Domain
Lead routing, CRM pipelines, Meta CAPI, Google Merchant feeds, and voice agent integrations that drive revenue operations.
Explore GTM & Ops SolutionsClick on any skill to view its verified production deployments.
Rizwanul Islam Afraim
Marketing Operations | Brand Execution | Digital Product
Profile
Marketing and operations professional with a BBA in Marketing and hands-on experience across market research, sales operations, campaign support, data operations, event coordination, and digital product development. Strong at connecting customer insight, execution planning, reporting, and digital systems to support business and brand growth. Experienced in company research, competitor analysis, lead generation, social media execution, backend data operations, and large-scale event coordination. Also has a working foundation in Next.js, React, Supabase/PostgreSQL, CMS systems, SEO, analytics, and full-stack digital platforms, helping bridge marketing execution with modern digital customer journeys.
Highlights
- •2x Employee of the Month at PrimeSync for competitor analysis, AI product launch research, and organized industry lead support.
- •Processed and managed 1M+ data points with accuracy across backend data operations at Quantanite.
- •Coordinated 200+ people across major NSU cultural events including Boishakh, Boshonto, NSUSS Unplugged 2024, and Annual Cultural Evening of NSU.
- •Supported high-crowd university event operations, including NSU Boishakh and Boshonto with 25,000+ audience scale.
- •Built founder-led digital platforms involving CMS workflows, SEO, analytics, customer journeys, and AI-assisted support logic.
Professional Experience
Operations Associate
May 2024 – PresentPrimeSync Solutions provides outsourcing services including AI voice agents to reduce costs and improve productivity.
- Generate leads and research companies to identify qualified sales prospects.
- Conduct industry research, competitor tracking, and market analysis for sales and AI product initiatives.
- Organize industry leads and support outreach preparation for business development.
- Coordinate meeting slots and support sales operations workflows.
- Track weekly and monthly performance metrics for reporting and execution follow-up.
Associate
Feb 2022 – Apr 2024CX and digital outsourcing solutions provider for fast-growing companies.
- Processed, scraped, and entered 1M+ data points with high accuracy.
- Uploaded and managed backend content including photos and structured data.
- Corrected data entry errors and maintained quality across repetitive operational workflows.
- Identified training needs and supported process improvement for better team efficiency.
Organic Social Media Marketer
Jul 2018 – Sep 2018- Managed food content posting, customer reviews, and story/rating updates in food communities.
- Tracked competitor social media activity and adjusted posting strategy accordingly.
- Supported local customer engagement through organic social media activity.
Leadership & Event Coordination
NSU Shangskritik Shangathan (NSUSS)
Vice President of Programs- Coordinated teams, volunteers, artists, vendors, logistics, and event flow across major university cultural events.
- Worked across NSU Boishakh, Boshonto, NSUSS Unplugged 2024, and Annual Cultural Evening of NSU.
- Supported execution for high-crowd university events including NSU Boishakh and Boshonto, which reached 25,000+ audience scale.
- Built practical experience relevant to BTL activation, product launch support, field coordination, and stakeholder communication.
Key Projects
Gaari
gaaribd.com — Premium Mobility Platform- Built and managed a digital mobility platform involving customer journey planning, booking flow, service presentation, and payment logic.
- Engineered “Gaariwala,” an AI customer support agent using NLP to reduce repetitive support workload.
- Applied SEO, digital service positioning, and operational planning to support growth of the platform.
The Trail / Content Systems
trailheadlines.com — Intelligent News Platform- Built a content platform with CMS workflows, SEO, analytics, editorial structure, and performance-focused publishing.
- Designed digital content systems to support high-volume communication and audience engagement.
- Improved understanding of content strategy, digital publishing, brand consistency, and real-time topic tracking.
Yagacalls
Digital Communication / Community Platform- Worked on platform structure, customer communication logic, content architecture, and digital growth systems.
- Applied SEO/AEO/GEO thinking, landing page structure, and user journey planning.
Education
North South University
BBA, Major in Marketing (2019 – 2025)
Consumer Behavior, Market Research, Strategy
Halishahar Cantonment Public
Higher Secondary Certificate (2018)
Skills
Marketing & Brand
- • Market Research
- • Competitor Analysis
- • Brand Support
- • Campaign Execution
Operations
- • Lead Generation
- • Sales Operations
- • Performance Tracking
- • Reporting & CRM
Digital & Tech
- • Next.js / React
- • SEO & Analytics
- • CMS Systems
- • AI-Assisted Tools
Execution
- • Event Operations
- • Team Coordination
- • Logistics Support
- • Stakeholder Mgmt
Certifications & Interests
- • Search Engine Optimization (SEO) Assessment — LinkedIn
- • Microsoft PowerPoint Assessment — LinkedIn
- • Excel Bootcamp — NSU CPC
Interest: Building digital products, AI-assisted workflows, and scalable digital systems.